Operations Services

We fulfill the unique operations role your RIA firm needs to move forward.

Integrated Approach

Back Office Connection customizes services to meet your firm’s operational needs. We stay steps ahead of your data, technology, processes, and industry trends, ensuring stable operations that stand up for your firm’s progress.

We collaborate with your team to create workflow efficiencies, documenting all procedures for universal usability.

For firms that fully integrate us into their team, we’re a “partner employee,” available for on-the-spot answers to routine and unanticipated challenges.

Whether you engage us for a specific list of tasks or to manage your operations, we support your firm with a team of relevant specialists and experienced consultants.

Our services encompass systems management and implementation, including Advisor and client support.

  • Custodial transactional review and corrections
  • Rebalance and trade support
  • Compliance administrative support
  • Reporting
  • Billing
  • Client portal
  • CRM
outsourcing-graphic-gray-top

Operational Integrity

Back Office Connection provides operational stability, allowing you to focus on supporting clients and driving the firm’s growth.

By implementing streamlined, centralized systems and processes, we simplify the management of your investment operations. Our approach delivers tailored solutions that align with your strategic objectives, supporting both your business goals and customer service needs. This results in smooth, efficient operations that minimize stress and maximize productivity.

Platform & Database Management

Back Office Connection manages the following platforms and their connected applications.

  • Envestnet Tamarac and Tamarac PortfolioCenter™
  • Orion Advisor Solutions
  • SS&C Products: Axys, APX and Black Diamond

We make sure your platform aligns with the rules and settings for every process in your system.  We provide firmwide support and task implementation, so you get the most from your technology investment.

  • More complete picture for Advisors
  • High quality client experiences
  • Simpler compliance process
  • Informed business decisions

You need sightlines into information generated from multiple systems, including your financial platform. Data integrity and accessibility are at the heart of our practice.

Our database management style provides to ease of access to accurate information so you can do your best.

deception pass 681520638-taller

Streamline. Centralize. Align.

Complete our Contact Form to begin a conversation about your RIA firm’s operational needs.

GET STARTED

Client Testimonials

Many clients have been with us for more than a decade. As their firms grow, we anticipate what’s needed to meet their newest—and upcoming challenges.

Darren Loche

Manager of Financial Operations
Laird Norton Wetherby

"Back Office Connection feels like a partner. They understand exactly what we are dealing in, what we’re looking at and what the challenge is. When we call our designated contact she understands our challenge and how to make each application work better. And helps us understand the software and how to use it."

Gregory Curry

President
Pillar Financial Advisors, LLC

"We have someone in-house that drives our compliance. Back Office Connection drives my systems and operations. That confidence I have in Back Office Connection allows me to manage and grow the business. I’ve been able to carve off a whole piece of the business that I don’t have to worry about. I view them as a partner employee."

Jeff Yamada, CFP®

Chief Compliance Officer
MCS Family Wealth Advisors

"It’s hard to get good operations staff, especially in a smaller market. They take operational headaches away on the manpower side and create redundancy you don’t have in a small office. Lots of flexibility."

William Ross

Founder and Chief Investment Officer
North Forty Two & Co.

"Back Office Connection allows me to run a midsize firm and maintain a very professional business model without having to manage employees. They are more efficient than what we could do internally without spending a lot of time, energy and resource."

Matthew Kane

President
Compass Ion Advisors, LLC

"They are doing better than what we could do ourselves. Adaptive enough to work with all of our different custodian relationships and trading platforms. They built a process that was completely unique to our environment."

Contact

425-250-7500

info@backofficeconnnection.com

Service Area

Anywhere in the U.S. including all time zones

Legal

Privacy Policy

Terms